We also offer a variety of Human Resource level training modules that target support staff and management development.
By training your leaders and supervisors/dispatchers in items such as Basic Supervisor Skills, Teamwork Dynamics, Leadership Skills, Dealing Effectively with Difficult People, Business Etiquette, Telephone Etiquette, and Legal Issues Awareness for Supervisors/Managers, you will see a positive effect on driver retention.
The better trained your staff and support groups are in how to make others feel that they are a part of the team, the lower your driver turnover will be. You will see the dynamics of your whole organization improve as well.